Building a Professional Network

Defining the characteristics of a good professional network, and how to design your network to ensure it's usable and easy to maintain.

6 min read · Written by Grant Rayner on 05 Apr 2023

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Last week, I shared some thoughts on how you can establish your reputation as a security consultant, in preparation for starting your own business as an independent security professional.

Your competence and project experience will help you build a professional reputation amongst potential clients. However, it’s your professional network that will provide you access to these clients (and many other essential resources).

I’m sure that the very thought of ‘networking’ may make many of you break out in cold sweat. Your approach to networking will need to align with your business objectives and, at least to some extent, to your personality. That said, it will be difficult to remain entirely inside your comfort zone.

In this article, I will share some characteristics of a good professional network that will support your business objectives in the long term, without being too difficult to manage. I will also provide some ideas on how to design, structure, and maintain your network over time.

Let’s start with some of the characteristics of a good professional network from the perspective of an independent security professional.

Characteristics of a good professional network

Like every aspect of your business, your approach to building your professional network should be thoughtful and deliberate. A good professional network should have the following characteristics:

  • Resilience
  • Portability
  • Support
  • Diversity

Let’s explore these characteristics one at a time.

Resilience

Your professional network should be able to withstand changes in your personal and work situation. What if you decide to move to a different region? Do you have a network in that region that you can leverage for opportunities right away? Similarly, if you decide to change your focus areas, for example, from conducting crisis management consulting and training services to specialising in kidnap response, is your existing network still relevant?

As you build your network, consciously extend it into different regions and domains to ensure that it is resilient and can support you in the event of a major life change.

Portability

Your network must be portable. To achieve portability, your network needs to be associated with you as an individual, rather than being associated with you only in the context of a particular company. This way, no matter where you go, your network will always be with you.

The contacts application on the laptop issued by your current company is not portable, and you certainly don’t own the data.. LinkedIn is portable, but you don’t own the data. A spreadsheet or contacts database on your personal computer is portable, and you own the data.

Support

Your professional network should not only consist of potential clients, but also friends, confidants, mentors, mentees, and other experts you can call on when needed (and who can call on you).

A supportive network will provide leads, feedback on your ideas, and share details of your work with others.

Having a supportive network is particularly important as an independent security professional, as it can be easy to feel alone. With such a network, you won’t be truly alone in your work, even though you’re working independently. Feeling connected with a community will be essential to your ongoing well-being and performance.

Diversity

As you build your professional network, keep in mind your ongoing personal and professional growth. Receiving new ideas and fresh perspectives on problems is key to this growth. Therefore, aim to connect with people whose views differ from yours in terms of background, life experiences, and work approaches.

Note that I am not referring to political or religious views, but rather a diversity of perspectives. Some of the best ideas I have encountered have come from people outside the security domain. This is especially relevant for activities that span multiple domains, such as writing and training.

Here are some ways to ensure you establish a diverse network on LinkedIn:

  • If you’re a man, follow women in the security industry. You might find that their perspectives offer insights into the challenges they face as security professionals.
  • If you tend to follow people in a particular industry, follow people in other industries.
  • Diversify your network across countries and regions, as mentioned above.
  • Follow specialists in business continuity, cybersecurity, or any other professional field that’s closely aligned with security but may be outside your domain of expertise.

Outside social networks, it’s also useful to attend events unrelated to the security industry.

Having a great professional network is only valuable if you can derive ongoing benefits from it. Let’s explore how you can structure your network to achieve this goal.

Designing your network

As you design your professional network, it is important to ensure that it is easily usable and maintainable. By applying some of these ideas early on, you can establish a strong foundation for a long-term network.

Making your network is usable

To make your network useful, you must be able to find people when you need them. Here are a few examples that illustrate the importance of having a well-structured and usable network:

  • Who do I know that might have contacts in a particular organisation?
  • Who do I know in a particular country?
  • Who has expertise in a particular skill that I can bring in as a partner for this project?

A good way to make your network more usable is to apply categories to your network. As a starting point, you can divide the security professionals in your network into the following categories:

  • Corporate security
  • Security consultants
  • Government security
  • Security vendors
  • Plus any other necessary categories.

When categorising security professionals, apply tags that indicate their specialties, such as:

  • Security investigations
  • Crisis management
  • Kidnap response
  • Security evacuations
  • And so on…

It’s also useful to define the geographic scope of responsibility of each person, for example:

  • Global
  • Regional
  • Country

You can also tag people based on their potential relationship with your business, for example:

  • Network partners (people who you might refer clients to in cases where you can’t deliver a project).
  • Collaborative partners (people you work with on projects)
  • Potential clients

A contact can have multiple tags.

Categories and tags are a great way to make sense of your network. As with all systems, garbage in, garbage out. So make sure you spend time when adding a contact to make sure you get the details right.

From there, you’ll need to maintain your network over time to ensure its ongoing utility.

Making maintenance easy

Maintaining a professional network over time is probably the hardest aspect of network management. This task becomes increasingly difficult as your network grows and you become busier with project work.

Here are just a few of the challenges you’ll face when maintaining your professional network spreadsheet or database:

  • People may move to different roles within their organisations.
  • People may move between organisations.
  • People may move from corporate to consulting roles, and vice versa.
  • People may retire.

Of course, a major challenge is simply remembering who people are. When did you meet them? What opportunities were discussed at the time? What do they look like?

One thing is for sure: you don’t want your network to decay. The best approach is to tend to your professional network like a garden. Regularly tend to your network by making small updates. It’s easier to maintain your network by applying regular, small efforts than having to completely review your network after a few years of neglect.

There are a few more aspects to consider when building your professional network to ensure you gain maximum benefit.

Maintaining strong connections

While having a spreadsheet or database is useful, having a network that can support your business and professional development is even more valuable. To achieve this, it’s essential to maintain strong connections with the people in your network.

Here are a few approaches you can take to maintain strong connections with people in your professional network:

  • Encourage people in your network to subscribe to your newsletter.
  • Share any articles you write with people in your network.
  • Send an email to people in your network at least once a year. For people in your network who live in your city, try to meet them in person at least once a year.
  • If you’re visiting a country, make a point of contacting people in your network in that location and arranging to meet with them while in town.

Also, consider small kindnesses. For example, when an individual moves between organisations, send them a note to congratulate them on the move. A short note will jog their memory and will increase the likelihood they’ll think of you when opportunities come up.

Creating an inner circle

Over time, your network may become an unwieldy mass of contacts. To avoid this, consider establishing an ‘inner circle’ of people that you trust and who trust you. Mutual trust is the foundation for a willing exchange of ideas.

Your inner circle can either be a group of mutual connections that can communicate collectively (think of a chat group), or it can be a group of people that you know individually (but who might not know each other) and with whom you communicate individually.

As a result of the high level of mutual trust, your inner circle are the people that you’ll share ideas with to get feedback. You may also ask for leads. However, the relationship should not be one-sided; make sure to offer your own support and share your own knowledge with your counterparts.

Wrap up

Your professional network is a critical asset that will be one of the foundations of your success as an independent security professional.

Take a structured and deliberate approach to building your network. Ensure that your network is resilient, portable, supportive, and diverse. When designing your network, make sure it is usable and easy to maintain. Finally, maintain strong connections and consider establishing an inner circle.

Whatever approach you decide to take, the best advice is to start now.